1. Information We Collect
We collect personal information you provide directly to us, including name, email address, phone number, country of residence, immigration history, and case-related details shared during consultations. This information is collected in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and the Alberta Personal Information Protection Act (PIPA).
2. How We Use Your Information
We use collected information to provide immigration consulting services, prepare immigration applications, correspond with IRCC and other government bodies on your behalf, respond to inquiries, and improve our services. We never sell your data to third parties. Information is shared with government authorities only as required for your immigration case.
3. Data Security & Confidentiality
We implement industry-standard security measures to protect your personal information. All client files are stored in encrypted systems accessible only to authorized personnel. As regulated professionals, we are bound by the CICC Code of Professional Conduct regarding client confidentiality.
4. Your Rights
Under PIPEDA and PIPA, you have the right to access, correct, or delete your personal information at any time. Contact us at info@redstepimmigration.com to exercise these rights.
5. Cookies
Our website uses cookies to improve your browsing experience. You may disable cookies in your browser settings, though this may affect website functionality.
6. Contact
For privacy-related inquiries, contact our office at info@redstepimmigration.com or write to us at Abbotsford, BC, Canada.